French-speaking Customer Success Leader

Wiser AcademyRemote 🇬🇧UK10d ago

✅ Quick Screen by Je Remote™


👨‍💻Work Remotely anywhere in UK

💼 Full Time / Permanent Contract

📅 Start Asap !

🏅 1-2 years experience

🗣 Fluency in French

💰 £26,000 - £31,000

📈 Stock options

✈️ Excellent training with a paid trip to Val d’Isere 

🚀 Growth Opportunities


The Company


We are a rapidly growing tech startup enabling users to find their perfect ski school, instructor or mountain guide - the leading marketplace in the industry.


We're on the road to becoming a preeminent global platform for booking adventure sports, offering the widest range of products and services to our users. We won’t stop until we get there.


The Role


After a successful year, we are looking for someone who is excited by the opportunity to engage with our customers on a daily basis to both drive customer retention and keep your finger on the pulse of what is important to them.


If you are a motivated and ambitious person who wants to work in a fast-paced, dynamic environment then this is the perfect role for you.


You will be working alongside other members of the customer success team to deliver excellent service to our users, partners, and hosts.


Whilst this role is remote, we offer excellent training with a paid trip to Val d’Isere to work with the team.


Requirements

  • 1-2 years experience within customer support
  • Direct experience with Intercom or similar customer support systems (Zendesk, Intercom, Hubspot).
  • Strong verbal and written communication skills
  • Fluency in French
  • Driven, motivated with a good work ethic
  • Ability to work remotely with good time management

Package

  • £26,000 - £31,000 (+ employee stock options!)
  • Expenses paid training weeks out in Val d’Isere
  • Tracked career progression within the company as we grow
  • Meet-ups throughout the winter season



🚀 Click on "Apply" to send your application to the amazing Wiser Academy team!

Please mention that you come from Je Remote™  when applying for this job. 👍 

Thank You and good luck 🤞😉


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