Customer Service Agent


Irlande 🇮🇪 Remote


Aug 6

This job is no longer accepting applications.

We are currently recruiting fluent French, Italian, Spanish or Polish speakers to work in Technical Support. Short contract. Ends on September 30th, 2021.

This role is an entry-level position as a Customer Support Technical Agent working with French, Italian, Spanish or Polish queries. As it is an entry-level position full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.

The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution

Day-to-day Duties

  • Answer incoming contacts via phone, mail and ticket system promptly and professionally
  • Resolve B2B customer queries using the relevant tools and systems
  • Work to achieve individual and team-specific goals
  • Assist with mentoring new hires

Essential Competencies

  • Interested in working with IT
  • Good customer service and communication skills
  • Fluency in English and French, Italian, Spanish or Polish
  • Friendly and outgoing manner

Salary And Benefits

  • Negotiable euro salary
  • Short contract
  • Training provided
  • Career progression
  • Casual social atmosphere

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