Account Manager

Kraken Digital Asset Exchange

Monde Entier 🌎 Remote

CDI

Aug 27

About The Role

We are seeking a highly ambitious, energetic, and experienced Account Manager who is competent and confident enough to become the reliable face of our dynamic organization, creating long-term and trusting relationships with our key clients. The Account Manager’s role is to oversee a portfolio of assigned key clients, develop new business from existing clients, and seek fresh business opportunities. Our ideal candidate has a unique flair for client communication, understands client behavior, is known for building long-lasting, mutually beneficial relationships with clients, and acts as a problem solver to the client.


Responsibilities

  • Be an advocate for Kraken’s full product suite
  • Be the primary point of contact and build long-term relationships with clients based on trust and respect
  • Act as a full service advocate for clients
  • Be available for your clients to contact you via any channel they prefer including voice
  • Enhance Kraken’s reputation by taking initiative in owning the client’s request and providing the best client experience in the financial services industry
  • Sourcing and onboarding of new clients in EMEA region


Requirements

  • Currently reside in the EMEA region
  • Fluent in English at a professional level + additional fluency in French/Portuguese/Spanish
  • Over 2 years’ experience in Crypto/ Legacy Finance Account Management
  • Solid experience in handling high net wealth clients
  • Demonstrable ability to comfortably communicate with stakeholders at all levels of an organization
  • Cryptocurrency connoisseur
  • Experience with crypto markets trading systems and knowledge of current trends facing traders/trading desks directly
  • Knowledge of international payments and banking
  • Well informed about the debate on regulation of cryptocurrencies worldwide
  • Strong understanding and respect for security and privacy
  • Self-motivated and able to thrive in a results-driven environment
  • Must be innovative, action oriented, and travel-enthusiast
  • Flexibility of working hours: off hours, weekends and holidays as needed by clients




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Kraken Digital Asset Exchange

We put the power in your hands to buy, sell, and trade digital currency 🌏

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