Senior Consultant

Veeva Systems

Europe 🇪🇺 Remote

CDI

Sep 18

The Role

Do you want to revolutionize how business processes and systems work together to speed up clinical trials? Veeva Systems is looking for Senior Process Consultants who have deep expertise in clinical trial management, can challenge the status quo, and have a passion for reducing process complexity and increasing process effectiveness.

This is a remote position. You can work from home, wherever you live in Europe. You can also work from one of our offices if you prefer to, in Paris, Oxford, Frankfort, Budapest or Barcelona.


What You'll Do

  • Plan and lead process improvement workstreams of trial sponsors or contract research organizations (CRO) to support their implementation of new clinical operations applications (e.g., Vault eTMF, CTMS, Study Start-Up, Payments, etc.).
  • Lead the process redesign with customer stakeholders and SMEs. Understand their current state and future goals. Develop and facilitate the review and approval of new process flows and associated procedural documents (e.g., SOP).
  • Understand and define Vault Best Practices. Identify opportunities for customers to leverage Veeva products for their process optimizations.
  • Support the definition of system user requirements and contribute to, or lead, system design workstreams (e.g. configuration, migration, integration, etc.).
  • Define the customer’s business deployment plans, key performance indicators, and post-live governance.
  • Assist with post-live analysis of reports and metrics to drive new process and system adoption and ensure established goals are met and improvements sustained.
  • Have fun and work with an incredible team!

Requirements

  • 7+ years of experience in clinical operations, site monitoring, study startup, TMF operations, and/or trial management
  • Proven track record in leading process transformation programs, including influencing business leaders
  • Experience leading workshops/user interviews, developing procedural documents and conducting system training
  • Experience in process management tools such as Microsoft Visio or Lucidchart
  • Ability to travel as required
  • Bachelor degree or above
  • Good communication skills in English
  • Qualified candidates must be legally authorized to be employed in the European Union. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

Nice to Have

  • Direct system implementation experience either as a consultant, business, or IT representative for at least one of the following: eTMF, CTMS, Study Start-Up, Payments, or similar systems for managing clinical trials
  • Direct experience in a services organization or product company
  • Experience with systems such as Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, IMPACT CTMS, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection, and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore, and eReg, Veeva Vault, NextDocs, Documentum, SharePoint, other clinical technologies
  • Process or Change Management Certifications (Six Sigma, BPM, ITIL, PROSCI or equivalent)
  • Knowledge in life sciences compliance and computer systems validation requirements
  • Experience with Agile projects
  • Fluency in one or more of the following languages: German, French, Italian, or Spanish

Perks & Benefits

  • Competitive package
  • Allocations for continuous learning & development
  • Health & wellness programs


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Veeva Systems

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