Junior Account Manager

Storfund

CDI

Greece 🇬🇷 Remote

Mar 5

About the job

Storfund (https://www.storfund.com) is a fintech company headquartered in London providing short-term financing to e-commerce sellers. We launched our service in late 2018 initially in Europe and over the subsequent months in North America. We are growing 25% month-over-month and we now support 17 Amazon marketplaces, Cdiscount in France, as well as other marketplaces around the world.

We are looking for a Junior Account Manager to take hold of our on-boarding process and within a few months provide professional advise to sellers from all over the world. Your will become an expert in short-term financing solutions and use this expertise with clients to help them increase their revenue and build a sustainable e-commerce business.

What you'll do:

  • Onboard sellers from North America, Europe, and Asia
  • Serve as the sellers' main point of contact and provide a positive client experience by properly managing all communication and resolving issues in a timely manner
  • Have a deep knowledge in all aspects of Storfund and its associated products and services and up-sell these to sellers
  • Expand the relationships with existing customers by proposing solutions that meet their objectives, needs and requirements
  • Establish rapport and maintain positive working relationships to ensure merchant satisfaction and retention
  • Support the Business Development team

What you'll need to be:

  • Customer-focused and able to find fulfillment in helping your sellers grow
  • Ability to have conversations around business subjects
  • Detail oriented and able to prioritize tasks to fit deadlines
  • Process and results driven
  • Able to work with a cross-functional team
  • Confident and business savvy in understanding different business models and business needs

What you'll need to have:

  • Fluency in Spanish & French - preferably native
  • Highly proficient in English
  • Mandarin Chinese is a plus
  • Bachelor's Degree or higher
  • Experience in eCommerce, payments or social media marketing is a plus
  • Have excellent multicultural competencies
  • Good writing skills
  • Knowledge of MS EXCEL

If you meet the above criteria and possess the willingness to learn and grow send your resume to costas@storfund.com

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